Chat with us, powered by LiveChat

How to set an Out of Hours Audio Message

Setting an Out of Hours Audio Message


This message is played to callers who reach your Leader numbers outside the business hours you have set.
To upload a custom message, save the audio file with the name:

outofftime_1XXXXXXXXXX.mp3
Replace XXXXXXXXXX with your Leader number, keeping the number 1 at the start.

For example, if your Leader number is 10000000000, the file name should be: outofftime_10000000000.mp3.

Once the file is ready, upload it via the “Audio Files” tab in the Leader system (not via “Leader Number Settings”).

How to upload a custom message:

  • Record or create your desired audio message.

  • Save the file in the format:
    outofftime_1XXXXXXXXXX.mp3
    (Replace XXXXXXXXXX with your Leader number without the leading zero).
    Example: If your Leader number is 10000000000, the file name should be outofftime_10000000000.mp3.

  • Upload the file via the “Audio Files” tab in the Leader system
    (not via “Leader Number Settings”)

 

Leader 2026 © | Platform for campaign management, lead management and resources for better marketing
Accessibility